FAQs

Well that's an interesting tale, you can find out more about the history of John Smith's here.

The John Smith's magnet symbolises 'strength & attraction' something that John Smith back in the day, thought was good way of describing how good his ale was.

We champion everyday, ordinary people that are actually anything but. Because we know that these people, just like our beer, are “Only Ordinary By Name”.

For the perfect taste, it takes us around 2-3 weeks to create a delicious John Smith's for you to thoroughly enjoy.

You'll be pleased to know John Smith's is lovingly crafted in the UK. Our Tadcaster brewery in North Yorkshire was founded 1758.

None of our beers contain any artificial colours or flavours.

We use a 'widget' inside of our cans which gives the head of your John Smith's Extra Smooth it's creamy texture.

We do not test any of our products on animals.

John Smith's does not contain any genetically modified ingredients in any of our products.

Drinking John Smith's after its “best before” date might not deliver the high quality you expect.

John Smith wouldn't have stood for this. We're sorry to hear that we did not deliver the high quality you expect, if you reach out to our team on customerservices@johnsmiths.co.uk or 0345 030 3276 we will be able to investigate this.

Reach out to our team on customerservices@johnsmiths.co.uk or 0345 030 3276 and we'll help you track it down.

John Smith's is not suitable for vegetarians or vegans.

As we use malted barley as an ingredient, our beers contains gluten.

Only John Smith's cask contains wheat, our other varieties do not contain wheat.

There are no nuts used in the production of any John Smith's beers.

John Smith's Original has an alcohol content (ABV) of 3.6% and in cask is 3.8%
John Smith's Extra Smooth in can and keg has an ABV of 3.6%.

A 440ml can of John Smith's Original contains 1.6 UK alcohol units.
A 440ml can of John Smith's Extra Smooth contains 1.6 UK alcohol units.
A pint (568ml) of John Smith's cask contains 2.2 UK alcohol units.

For more nutritional information, please visit our Nutrition page.

John Smith's is the UK's number 1 ale and is widely available in pubs and supermarkets across the country.

We currently export John Smith's to Spain and the Canary Islands. 

Contact our team on customerservices@johnsmiths.co.uk and we'd love to help!

There are no plans to introduce new varieties of John Smith's although keep an eye out on our website and social media channels for announcements. 

Thanks for your interest in John Smith's merchandise. Unfortunately, you can’t purchase items from us directly but watch out for our on-pack promotions and social media competitions.

If you send more details to our team on customerservices@johnsmiths.co.uk a member of our team look into this and let you know. 

We don't currently sell glassware directly but keep an eye out for on-pack promotions or social media competitions.

Drop us a message on customerservices@johnsmiths.co.uk and we will see what we can do. 

That’s great! You can keep up to date on live vacancies by logging on to the our careers website.